Redefining What a Collection Agency Can Do
Recover what’s owed with a team that values integrity as much as performance. Our debt collection services combine expertise, compliance, and care.
Were you contacted by us regarding a debt?
Have you received a letter or call from us? Need to make a payment or contact us?
Effective Debt Collection Services for Your Business
As a proven debt collection agency with decades of experience, we specialize in helping organizations nationwide recover outstanding balances quickly and respectfully. Our collection services are tailored to meet the unique needs of every client, combining advanced recovery strategies with industry expertise to deliver compliant, effective results. No matter your field or the complexity of your accounts, we provide the professionalism and performance you can rely on.
Industries We Serve
Every industry has its own challenges when it comes to managing receivables—and our debt collection agency knows how to meet them head-on. While the industries listed above represent some of the sectors we serve most frequently, our debt collection services are not limited to any single business type. We adapt to your processes, regulations, and customer expectations, ensuring a seamless extension of your organization’s brand. By combining data-driven strategies with personalized communication, we help clients across a broad range of industries recover more efficiently and maintain lasting trust. Whatever your field, we strive to be the best collection agency partner for your success.
Industries We Serve
Every industry has its own challenges when it comes to managing receivables—and our debt collection agency knows how to meet them head-on. While the industries listed above represent some of the sectors we serve most frequently, our debt collection services are not limited to any single business type. We adapt to your processes, regulations, and customer expectations, ensuring a seamless extension of your organization’s brand. By combining data-driven strategies with personalized communication, we help clients across a broad range of industries recover more efficiently and maintain lasting trust. Whatever your field, we strive to be the best collection agency partner for your success.
Committed to Ethical and Professional Collections
Member of the Mid- Atlantic Collectors Association and the Association of Credit and Collection Professionals
"I have been working with Collection Recovery Services for quite a few years now. They are a great company to work with. My contacts with the company representatives are always positive and very professional. CRS keeps in contact with me if there are problems with a certain account. I highly recommend them. "
Kathy
"For our team at Gwynedd Mercy University, assigning students to collections and understanding the process was new to us, as we had a lot of turnover and people retiring from our group that handled the collections accounts. The owner, Tim, took the time to meet with us and explain all the ins and outs of the process and explain how everything worked. To us, this went above and beyond, and was extremely helpful. While working with his team, we have received nothing but exceptional customer service, especially from Amy the Director of Client Services. We are very happy and grateful for our partnership with CRS."
Cristi
Bursar
"'What a partnership with UPENN looks like'
1. CRS invests in their client to customer relationship
2. They believe communication is a huge part of client relationships management
3. They give the clients the chance to voice their needs, while also upholding the practices made by the university
4. CRS is keen on seeking resolutions without oversetting goals, which is key, when dealing with students
5. Some of their most valuable attributes include; but nor limited to; collaboration, goal setting, proactive communication, active listening and their follow ups.
6. Their top priority is not only to collect on our behalf, but to make the universities job easier.
The university has had a partnership with CRS for over twenty years and I would like to give my highest recommendation for their services. When I was at a much smaller private college we also used CRS and they were our top agency there also."
Amber
Student Fund Recovery manager University of PA
“We have partnered with CRS for the past 5 years to assist us with negative shares Collections. We have been very satisfied with CRS’s services in every aspect. Amy specifically at CRS has been amazing to work with. Her response times are immediate, and she is extremely informative and a pleasure to work with.“
Nicole
Credit Union in MD
"Amy is exceptional with their client services! And a wonderful Staff that is well trained in current compliance regulations. Their professional and ethical handling of recoveries is evident in their results!"
Diana
Collection Manager Credit Union
“When we hand over our debt collection to CRS, we expect them to uphold our reputation as a “top college in America”. CRS never disappoints me, and I consider them a valued partner when working with our students and graduates. I highly recommend CRS as they are ethical, compassionate, and work with students on a case-by-case basis.”
Cathy
Bursar
"This letter is to highly recommend CRS for collection recovery efforts in higher education.
The University had a long history with CRS then due to change in leadership the university decided to go with larger agencies. However, within a year the decision was made to reinstate CRS as their collection recoveries were not only on par but greater than the larger agencies. That was in 2016 and the partnership has been in place since. Another huge factor that was immediately apparent was their client services department is second to none. Amy, the Director of Client Services is by far the best inside person we have ever had. While colleges and universities constantly faces new challenges, Amy is always a great resources, diligent and a pleasure to work with.“
Christine
Director office of student accounts
“Hello Tim,
I would like to thank you formally for a job well done with our collection tuition placements. We have been receiving payments on a regular basis and some from what I thought were lost causes.
It has been a pleasure working with Amy, as well as yourself. We have had a long standing partnership and will continue to forward our tuition placements to CRS."
Millie
Student Accounts Specialist NY Private college
Why Businesses Choose Our Collection Agency
At Collection Recovery Services (CRS), we combine over 30 years of experience with a people-first, results-driven approach to debt recovery. As a trusted debt collection agency, we understand that every client, every account, and every debtor is unique — which is why our collection services are fully customizable to meet your goals. Our team uses proven strategies, advanced technology, and ethical communication to recover more while maintaining your company’s reputation and compliance.
What Sets Us Apart:
Customizable collection strategies
Advanced skip tracing & analytics
Ethical, people-first communication
Full compliance with state & federal laws
Start Recovering More Today
Partner with a collection agency that values professionalism, transparency, and results. Reach out today to learn how our proven collection services can help recover more — while protecting your customer relationships and brand reputation.