CRS

About US

About Us

At Collection Recovery Services (CRS), we are more than just a debt recovery agency; we are your dedicated partner in achieving financial success. Established in 1997, CRS has emerged as a trusted leader in the debt recovery industry, serving clients nationwide. Our unwavering commitment to professionalism and first-rate customer service has been the driving force behind our continued success.

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Our Mission and Values:

Our mission is simple yet profound: to adhere to the principles of professionalism and provide top-notch customer service with recognizable results. We understand that debt recovery is not just about numbers; it’s about people, relationships, and financial well-being. Our values reflect our commitment to achieving this mission:

  • Integrity: We conduct our business with the highest standards of integrity, ensuring that every action we take is honest, ethical, and in compliance with all relevant laws and regulations.
  • Partnership: We believe that building strong partnerships with our clients is the foundation of successful debt recovery. We don’t just see ourselves as collectors; we see ourselves as an extension of your team, working together to achieve your financial goals.
  • Customization: One size does not fit all in debt recovery. We understand that each client is unique, and so are their debt recovery needs. Our approach is highly customizable, allowing us to tailor our strategies to your specific requirements.
  • Communication: Effective communication is at the heart of what we do. We maintain open and transparent communication with our clients, keeping you informed every step of the way and providing the data and insights you need to make informed decisions.
Our Approach to Collections:

CRS takes a holistic approach to debt recovery. We understand that collecting debts isn’t a one-size-fits-all endeavor. That’s why our approach is versatile and adaptable, whether it involves sensitive fact-finding or tough and persistent collections. We work closely with our clients to understand their unique needs and objectives, allowing us to craft strategies that align with their goals.

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Why Choose CRS:

Experience: With over two decades of experience in the industry, CRS has a proven track record of delivering outstanding results for our clients.

Highly Qualified Staff: Our team is one of our most valuable resources. Constant customer contact demands a highly qualified staff, which is why we provide all our employees with quality training programs to keep them current on applicable collections procedures, as well as Federal and State laws.

Cutting-Edge Technology: CRS has merged its methods of operating with quality personnel and highly sophisticated computer systems to maximize collections while maintaining a timely and accurate administrative and operational interface. We partner with industry leaders like Columbia Ultimate to ensure that our technology solutions are state-of-the-art.

Compliance: We take compliance seriously. Whether it’s federal regulations like FDCPA or industry-specific guidelines, CRS ensures that every action we take is in strict accordance with the law.

Results-Oriented: Our focus is on delivering results. We measure our success by your success, and our track record speaks for itself.

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Conclusion:

At Collection Recovery Services, we don’t just collect debt; we build partnerships, provide outstanding collections services, and work closely with our clients to understand their individual needs. Our commitment to professionalism, integrity, and customization sets us apart in the debt recovery industry. We look forward to the opportunity to partner with you and help you achieve your financial goals. Trust CRS for successful collections, built on a foundation of strong partnerships.